Mortgage company · complaint record
LoanSnap complaints
Filed under LoanSnap, Inc.
Consumers have filed 7 complaints about LoanSnap since 2017, none in the last 12 months. It answered 85.7% on time and closed 29% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 85.7%
- Closed with relief
- 29%
- Last 30 days
- 0
- Rank
- -
Since August 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 19, 2022
LoanSnap complaints by month
The busiest month was August 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How LoanSnap answered all time
- Closed with monetary relief228.6%
- Closed with explanation571.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top LoanSnap problems
LoanSnap compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | LoanSnapMortgages | - | 0 | - |
Compare side by side: LoanSnap vs Midwest Loan Services · LoanSnap vs Truhome Solutions · LoanSnap vs NEXA Mortgage · LoanSnap vs Hilltop
What people say about LoanSnap
All experiencesNo experiences with LoanSnap yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LoanSnap complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 19, 2022 | Mortgages | Closing on a mortgage | Money back |
| Feb 14, 2022 | Mortgages | Closing on a mortgage | Explained |
| Nov 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 21, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 6, 2021 | Mortgages | Closing on a mortgage | Explained |
| Jan 25, 2021 | Mortgages | Closing on a mortgage | Explained |
| Aug 24, 2017 | Mortgages | Closing on a mortgage | Money back |
Questions about LoanSnap
How many complaints does LoanSnap have?
LoanSnap has 7 complaints on record since August 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does LoanSnap respond to complaints?
Yes. LoanSnap answered 85.7% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with LoanSnap?
The most common problems are closing on a mortgage (5), applying for a mortgage or refinancing an existing mortgage (2).
Is LoanSnap legit?
LoanSnap is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LoanSnap legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against LoanSnap?
Complain to LoanSnap in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LoanSnap complaints come from?
Most come from California (5), Georgia (1), South Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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