Mortgage company · complaint record
LoanStar Home Lending complaints
Consumers have filed 3 complaints about LoanStar Home Lending since 2015, none in the last 12 months. It answered 33.3% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 33.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 20, 2024
LoanStar Home Lending complaints by month
The busiest month was September 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How LoanStar Home Lending answered all time
- Closed with explanation266.7%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top LoanStar Home Lending problems
Inside "Trouble during payment process"
- Paying off the loan 1
LoanStar Home Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | LoanStar Home LendingMortgages | - | 0 | - |
Compare side by side: LoanStar Home Lending vs Midwest Loan Services · LoanStar Home Lending vs Truhome Solutions · LoanStar Home Lending vs NEXA Mortgage · LoanStar Home Lending vs Hilltop
What people say about LoanStar Home Lending
All experiencesNo experiences with LoanStar Home Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest LoanStar Home Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 20, 2024 | Mortgages | Trouble during payment processPaying off the loan | No timely reply |
| May 9, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 15, 2015 | Mortgages | Settlement process and costs | Explained |
Questions about LoanStar Home Lending
How many complaints does LoanStar Home Lending have?
LoanStar Home Lending has 3 complaints on record since September 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does LoanStar Home Lending respond to complaints?
Yes. LoanStar Home Lending answered 33.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with LoanStar Home Lending?
The most common problems are trouble during payment process (1), applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1).
Is LoanStar Home Lending legit?
LoanStar Home Lending is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is LoanStar Home Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against LoanStar Home Lending?
Complain to LoanStar Home Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most LoanStar Home Lending complaints come from?
Most come from California (1), Louisiana (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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