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Auto loans & leases

Mas Financial Services auto loans & leases complaints

Consumers have filed 44 complaints about Mas Financial Services's auto loans & leases, 2 in the last 12 months. Mas Financial Services answered 100% on time and closed 0% with relief. See the whole Mas Financial Services record.

Mas Financial Services against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13Mas Financial Services2new100%0%44

Every auto lender ranked

Latest Mas Financial Services auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
May 16, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Jan 17, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Oct 5, 2017Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Jan 26, 2017Auto loans & leasesProblems when you are unable to payORExplainedYes
Jul 13, 2016Auto loans & leasesManaging the loan or leaseCAExplainedNo
Feb 16, 2016Auto loans & leasesManaging the loan or leaseCAExplainedYes
Feb 10, 2016Auto loans & leasesManaging the loan or leaseTXExplainedNo
Nov 12, 2015Auto loans & leasesManaging the loan or leaseNJExplainedYes
Jul 8, 2015Auto loans & leasesManaging the loan or leaseCAExplainedNo
May 14, 2015Auto loans & leasesTaking out the loan or leaseCAFixedNo
May 13, 2015Auto loans & leasesManaging the loan or leaseCAFixedNo
Mar 16, 2015Auto loans & leasesManaging the loan or leaseCAMoney backNo
Oct 22, 2014Auto loans & leasesTaking out the loan or leaseCAFixedYes
Dec 24, 2013Auto loans & leasesManaging the loan or leaseCAExplainedYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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