Auto loans & leases
Mas Financial Services auto loans & leases complaints
Consumers have filed 44 complaints about Mas Financial Services's auto loans & leases, 2 in the last 12 months. Mas Financial Services answered 100% on time and closed 0% with relief. See the whole Mas Financial Services record.
Mas Financial Services against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Mas Financial Services | 2 | 100% | 0% |
Latest Mas Financial Services auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 14, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jan 30, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jun 19, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 10, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| May 16, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jan 27, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jan 27, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Sep 24, 2024 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Aug 13, 2024 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| May 31, 2024 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 2, 2024 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Nov 24, 2023 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Oct 1, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 26, 2023 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 20, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 2, 2023 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Mar 26, 2023 | Auto loans & leases | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jan 23, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jan 14, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 7, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 4, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 18, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 20, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 1, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 30, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 15, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 13, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 15, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Mar 26, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 25, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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