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Complaint log

Mas Financial Services complaint log

The newest complaints about Mas Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 7, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 23, 2023Auto loans & leasesManaging the loan or leaseProblem with the interest rateCAExplainedYes
Jan 14, 2023Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Dec 7, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanIDExplainedYes
Oct 21, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCAExplainedYes
Aug 4, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleAZExplainedYes
May 18, 2022Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Oct 20, 2021Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Oct 8, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Aug 31, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Jul 1, 2021Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldCAExplainedYes
Jun 18, 2021Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Sep 30, 2020Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Aug 15, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
May 13, 2020Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAExplainedYes
Apr 15, 2020Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleCAExplainedYes
Mar 26, 2020Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Jul 25, 2019Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsCAExplainedYes
May 16, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedGAExplainedYes
Jan 17, 2019Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Jun 28, 2018Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Apr 23, 2018Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Mar 16, 2018Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAMoney backYes
Mar 15, 2018Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 13, 2017Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Oct 5, 2017Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Oct 4, 2017Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
Aug 7, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedNo
Jun 23, 2017Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedNo
Jun 23, 2017Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedNo
Jan 26, 2017Auto loans & leasesProblems when you are unable to payORExplainedYes
Jul 13, 2016Auto loans & leasesManaging the loan or leaseCAExplainedNo
Jul 1, 2016Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedNo
Jun 30, 2016Debt collectionImproper contact or sharing of infoTalked to a third party about my debtCAExplainedNo
Jun 21, 2016Debt collectionCont'd attempts collect debt not owedDebt was paidCAExplainedNo
Jun 3, 2016Debt collectionCommunication tacticsFrequent or repeated callsNYExplainedNo
Feb 16, 2016Auto loans & leasesManaging the loan or leaseCAExplainedYes
Feb 10, 2016Auto loans & leasesManaging the loan or leaseTXExplainedNo
Nov 12, 2015Auto loans & leasesManaging the loan or leaseNJExplainedYes
Jul 8, 2015Auto loans & leasesManaging the loan or leaseCAExplainedNo
May 14, 2015Auto loans & leasesTaking out the loan or leaseCAFixedNo
May 13, 2015Auto loans & leasesManaging the loan or leaseCAFixedNo
Mar 16, 2015Auto loans & leasesManaging the loan or leaseCAMoney backNo
Oct 22, 2014Auto loans & leasesTaking out the loan or leaseCAFixedYes
Dec 24, 2013Auto loans & leasesManaging the loan or leaseCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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