Mortgage company · complaint record
MCI Mortgage complaints
Filed under MCI Mortgage Inc
Consumers have filed 4 complaints about MCI Mortgage since 2017, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #365 of 595
Since January 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 20, 2026
Most complained-about mortgage lenders & servicers
MCI Mortgage complaints by month
The busiest month was January 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How MCI Mortgage answered all time
- Closed with explanation375%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top MCI Mortgage problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 1
- Fees or costs after closing 1
MCI Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | MCI MortgageMortgages | - | 1 | - |
Compare side by side: MCI Mortgage vs Midwest Loan Services · MCI Mortgage vs Truhome Solutions · MCI Mortgage vs NEXA Mortgage · MCI Mortgage vs Hilltop
What people say about MCI Mortgage
All experiencesNo experiences with MCI Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest MCI Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | No timely reply |
| Apr 11, 2024 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Mar 20, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Jan 25, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about MCI Mortgage
How many complaints does MCI Mortgage have?
MCI Mortgage has 4 complaints on record since January 2017, including 1 in the last 12 months and 1 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does MCI Mortgage respond to complaints?
Yes. MCI Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with MCI Mortgage?
The most common problems are closing on a mortgage (2), application, originator, mortgage broker (1), struggling to pay mortgage (1).
Is MCI Mortgage legit?
MCI Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is MCI Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against MCI Mortgage?
Complain to MCI Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most MCI Mortgage complaints come from?
Most come from Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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