Complaint log

Morgan Stanley complaint log

The newest complaints about Morgan Stanley, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Oct 6, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
Oct 5, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Oct 5, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
Oct 4, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Oct 2, 2026	Bank accounts	Managing an accountDeposits or withdrawals	CA	Explained	Yes
Oct 1, 2026	Bank accounts	Managing an accountDeposits and withdrawals	WI	Explained	Yes
Sep 30, 2026	Bank accounts	Managing an accountBanking errors	CO	Explained	Yes
Sep 30, 2026	Bank accounts	Closing an accountFunds not received from closed account	MO	Explained	Yes
Sep 29, 2026	Bank accounts	Managing an accountProblem with fees or penalties	NV	Explained	Yes
Sep 29, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	AZ	Explained	Yes
Sep 29, 2026	Bank accounts	Managing an accountDeposits and withdrawals	VA	Explained	Yes
Sep 28, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountBanking errors	KY	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	Explained	Yes
Sep 25, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Sep 24, 2026	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
Sep 24, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Sep 22, 2026	Bank accounts	Managing an accountDeposits and withdrawals	OK	Explained	Yes
Sep 22, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Sep 22, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	OH	Explained	Yes
Sep 22, 2026	Mortgages	Trouble during payment processPayment process	IL	Explained	Yes
Sep 21, 2026	Bank accounts	Managing an accountProblem making or receiving payments	GA	Explained	Yes
Sep 21, 2026	Bank accounts	Managing an accountProblem making or receiving payments	TX	Explained	Yes
Sep 21, 2026	Bank accounts	Closing an accountFunds not received from closed account	-	Explained	Yes
Sep 20, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Sep 19, 2026	Bank accounts	Closing an accountCompany closed your account	SC	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CA	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountBanking errors	TX	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountBanking errors	NE	In progress	Yes
Sep 17, 2026	Bank accounts	Managing an accountProblem accessing account	NJ	Explained	Yes
Sep 17, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Sep 17, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Sep 16, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Sep 16, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TN	Explained	Yes
Sep 14, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	CO	Explained	Yes
Sep 14, 2026	Bank accounts	Closing an accountFunds not received from closed account	MI	Explained	Yes
Sep 11, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Sep 11, 2026	Bank accounts	Managing an accountDeposits and withdrawals	MD	Money back	Yes
Sep 10, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Sep 10, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	SC	Explained	Yes
Sep 9, 2026	Mortgages	Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu	CA	Explained	Yes
Sep 9, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Sep 9, 2026	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
Sep 8, 2026	Bank accounts	Managing an accountDeposits and withdrawals	IN	Explained	Yes
Sep 8, 2026	Bank accounts	Managing an accountBanking errors	FL	Explained	Yes
Sep 7, 2026	Bank accounts	Managing an accountProblem making or receiving payments	-	Explained	Yes
Sep 6, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Sep 4, 2026	Bank accounts	Managing an accountBanking errors	MA	Explained	Yes
Sep 4, 2026	Bank accounts	Opening an accountConfusing or missing disclosures	MD	Explained	Yes
Sep 4, 2026	Bank accounts	Managing an accountBanking errors	TX	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works