Mortgage company · complaint record
Mortgage America complaints
Filed under MORTGAGE AMERICA, INC
Consumers have filed 7 complaints about Mortgage America since 2012, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 11, 2024
Mortgage America complaints by month
The busiest month was February 2012 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage America answered all time
- Closed with explanation7100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mortgage America complaints are about
Top Mortgage America problems
Mortgage America compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage AmericaMortgages | - | 0 | - |
Compare side by side: Mortgage America vs Midwest Loan Services · Mortgage America vs Truhome Solutions · Mortgage America vs NEXA Mortgage · Mortgage America vs Hilltop
What people say about Mortgage America
All experiencesNo experiences with Mortgage America yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage America complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 11, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 16, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 9, 2016 | Mortgages | Settlement process and costs | Explained |
| Jun 17, 2013 | Mortgages | Settlement process and costs | Explained |
| Feb 17, 2012 | Mortgages | Settlement process and costs | Explained |
Questions about Mortgage America
How many complaints does Mortgage America have?
Mortgage America has 7 complaints on record since February 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage America respond to complaints?
Yes. Mortgage America answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage America?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), settlement process and costs (3), improper use of your report (1).
Is Mortgage America legit?
Mortgage America is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage America legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage America?
Complain to Mortgage America in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage America complaints come from?
Most come from Pennsylvania (4), Delaware (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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