Mortgage company · complaint record
Mortgage Counseling Center complaints
Consumers have filed 4 complaints about Mortgage Counseling Center since 2012, none in the last 12 months. It answered 0% on time. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 0
- Rank
- -
Since May 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Feb 10, 2015
Mortgage Counseling Center complaints by month
The busiest month was May 2012 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Counseling Center answered all time
- Untimely response4100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mortgage Counseling Center problems
Mortgage Counseling Center compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage Counseling CenterMortgages | - | 0 | - |
Compare side by side: Mortgage Counseling Center vs Midwest Loan Services · Mortgage Counseling Center vs Truhome Solutions · Mortgage Counseling Center vs NEXA Mortgage · Mortgage Counseling Center vs Hilltop
What people say about Mortgage Counseling Center
All experiencesNo experiences with Mortgage Counseling Center yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Counseling Center complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 10, 2015 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
| Jul 10, 2014 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
| May 15, 2012 | Mortgages | Application, originator, mortgage broker | No timely reply |
| May 3, 2012 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
Questions about Mortgage Counseling Center
How many complaints does Mortgage Counseling Center have?
Mortgage Counseling Center has 4 complaints on record since May 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does Mortgage Counseling Center respond to complaints?
Yes. Mortgage Counseling Center answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Counseling Center?
The most common problems are loan modification,collection,foreclosure (3), application, originator, mortgage broker (1).
Is Mortgage Counseling Center legit?
Mortgage Counseling Center is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Counseling Center legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Counseling Center?
Complain to Mortgage Counseling Center in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Counseling Center complaints come from?
Most come from Maryland (3), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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