Mortgage company · complaint record
Mortgage Express complaints
Filed under Mortgage Express, Inc.
Consumers have filed 2 complaints about Mortgage Express since 2025, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since September 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 17, 2026
Most complained-about mortgage lenders & servicers
Mortgage Express complaints by month
The busiest month was September 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mortgage Express answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mortgage Express problems
Inside "Closing on a mortgage"
- Trying to communicate with the company to fix an issue with the loan closing 1
Mortgage Express compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Mortgage ExpressMortgages | - | 1 | - |
Compare side by side: Mortgage Express vs Midwest Loan Services · Mortgage Express vs Truhome Solutions · Mortgage Express vs NEXA Mortgage · Mortgage Express vs Hilltop
What people say about Mortgage Express
All experiencesNo experiences with Mortgage Express yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mortgage Express complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Sep 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
Questions about Mortgage Express
How many complaints does Mortgage Express have?
Mortgage Express has 2 complaints on record since September 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Mortgage Express respond to complaints?
Yes. Mortgage Express answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Mortgage Express?
The most common problems are closing on a mortgage (1), applying for a mortgage or refinancing an existing mortgage (1).
Is Mortgage Express legit?
Mortgage Express is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mortgage Express legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mortgage Express?
Complain to Mortgage Express in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mortgage Express complaints come from?
Most come from Texas (1), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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