Mortgages
MortgageOne mortgages complaints
Consumers have filed 5 complaints about MortgageOne's mortgages, 1 in the last 12 months. MortgageOne answered 100% on time and closed 0% with relief. See the whole MortgageOne record.
MortgageOne against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | MortgageOne | 1 | 100% | 0% |
Latest MortgageOne mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 2, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Nov 10, 2025 | Mortgages | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Jun 18, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jan 20, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Sep 23, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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