Mortgage company · complaint record
: Motto Mortgage Choice complaints
Filed under Mortgage Choice LLC dba: Motto Mortgage Choice
Consumers have filed 2 complaints about : Motto Mortgage Choice since 2025, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since May 2025
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 18, 2025
Most complained-about mortgage lenders & servicers
: Motto Mortgage Choice complaints by month
The busiest month was May 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How : Motto Mortgage Choice answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top : Motto Mortgage Choice problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Negative impact of inaccurate appraisal 1
: Motto Mortgage Choice compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | : Motto Mortgage ChoiceMortgages | - | 1 | - |
Compare side by side: : Motto Mortgage Choice vs Midwest Loan Services · : Motto Mortgage Choice vs Truhome Solutions · : Motto Mortgage Choice vs NEXA Mortgage · : Motto Mortgage Choice vs Hilltop
What people say about : Motto Mortgage Choice
All experiencesNo experiences with : Motto Mortgage Choice yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest : Motto Mortgage Choice complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 18, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | No timely reply |
| May 3, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
Questions about : Motto Mortgage Choice
How many complaints does : Motto Mortgage Choice have?
: Motto Mortgage Choice has 2 complaints on record since May 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does : Motto Mortgage Choice respond to complaints?
Yes. : Motto Mortgage Choice answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with : Motto Mortgage Choice?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is : Motto Mortgage Choice legit?
: Motto Mortgage Choice is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is : Motto Mortgage Choice legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against : Motto Mortgage Choice?
Complain to : Motto Mortgage Choice in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most : Motto Mortgage Choice complaints come from?
Most come from Florida (1), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about : Motto Mortgage Choice
No comments yet. Start the conversation - questions are welcome too.