Credit reporting
Mr. Cooper credit reporting complaints
Consumers have filed 1,547 complaints about Mr. Cooper's credit reporting, 131 in the last 12 months (-61%). Mr. Cooper answered 100% on time and closed 0% with relief. See the whole Mr. Cooper record.
Mr. Cooper against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Mr. Cooper | 131 | 100% | 0% |
Latest Mr. Cooper credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 23, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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