Credit reporting
Mr. Cooper credit reporting complaints
Consumers have filed 1,547 complaints about Mr. Cooper's credit reporting, 131 in the last 12 months (-61%). Mr. Cooper answered 100% on time and closed 0% with relief. See the whole Mr. Cooper record.
Mr. Cooper against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Mr. Cooper | 131 | 100% | 0% |
Latest Mr. Cooper credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 2, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 25, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 23, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 21, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Feb 15, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 13, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Feb 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Feb 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 3, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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