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Debt collection

MRS BPO debt collection complaints

Consumers have filed 2,629 complaints about MRS BPO's debt collection, 541 in the last 12 months (+4%). MRS BPO answered 100% on time and closed 66% with relief. See the whole MRS BPO record.

MRS BPO against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13MRS BPO541+4%100%66%2,629

Every debt collector ranked

Latest MRS BPO debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXFixedYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
Nov 7, 2026Debt collectionElectronic communicationsFrequent or repeated messagesVAFixedYes
Nov 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsMIFixedYes
Nov 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Nov 5, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeWIExplainedYes
Nov 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCFixedYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDFixedYes
Nov 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILFixedYes
Nov 3, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtNYFixedYes
Nov 2, 2026Debt collectionElectronic communicationsFrequent or repeated messagesIDExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLFixedYes
Nov 1, 2026Debt collectionElectronic communicationsFrequent or repeated messagesGAFixedYes
Oct 31, 2026Debt collectionElectronic communicationsFrequent or repeated messagesTNExplainedYes
Oct 30, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Oct 30, 2026Debt collectionElectronic communicationsFrequent or repeated messagesOKExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 29, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was paidORExplainedYes
Oct 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAFixedYes
Oct 25, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtAZFixedYes
Oct 25, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCFixedYes
Oct 24, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingTXFixedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAFixedYes
Oct 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCFixedYes
Oct 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIFixedYes
Oct 23, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAFixedYes
Oct 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLFixedYes
Oct 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMOExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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