Mortgages
My Mortgage mortgages complaints
Consumers have filed 8 complaints about My Mortgage's mortgages, 1 in the last 12 months. My Mortgage answered 0% on time and closed - with relief. See the whole My Mortgage record.
My Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | My Mortgage | 1 | 0% | - |
Latest My Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 3, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Sep 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Nov 29, 2023 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Dec 30, 2022 | Mortgages | Closing on a mortgage | Explained |
| Feb 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jan 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 16, 2020 | Mortgages | Closing on a mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about My Mortgage
No comments yet. Start the conversation - questions are welcome too.