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Mortgages

National Default Servicing mortgages complaints

Consumers have filed 28 complaints about National Default Servicing's mortgages, 5 in the last 12 months. National Default Servicing answered 100% on time and closed 0% with relief. See the whole National Default Servicing record.

National Default Servicing against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13National Default Servicing5new100%0%28

Every mortgage company ranked

Latest National Default Servicing mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Feb 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jan 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jan 27, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Dec 22, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Dec 18, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jun 11, 2024MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Mar 6, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresCAExplainedYes
Feb 15, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jan 25, 2024MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jan 4, 2023MortgagesTrouble during payment processCAExplainedYes
Oct 13, 2022MortgagesClosing on a mortgageCAExplainedYes
Jul 6, 2022MortgagesTrouble during payment processNVExplainedYes
May 5, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Apr 20, 2022MortgagesTrouble during payment processCAExplainedYes
Oct 15, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Mar 5, 2020MortgagesClosing on a mortgageCAExplainedYes
May 23, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Apr 4, 2019MortgagesStruggling to pay mortgageALExplainedYes
Feb 6, 2019MortgagesStruggling to pay mortgageCAExplainedYes
Sep 26, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 24, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jul 10, 2018MortgagesTrouble during payment processCAExplainedYes
Jul 2, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Jun 14, 2018MortgagesStruggling to pay mortgageCAExplainedYes
Mar 22, 2018MortgagesStruggling to pay mortgageCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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