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Debt collector · complaint record

National Principal Group complaints

Consumers have filed 146 complaints about National Principal Group since 2014, none in the last 12 months. It answered 97.9% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
146

Since September 2014

Last 12 months
0

new vs the year before

Answered on time
97.9%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Dec 30, 2020

Rank
-

National Principal Group complaints by month

The busiest month was December 2015 (10 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How National Principal Group answered all time

  • Closed with explanation14397.9%
  • Closed21.4%
  • Untimely response10.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What National Principal Group complaints are about

Top National Principal Group problems

Inside "Cont'd attempts collect debt not owed"

  • Debt is not mine 35
  • Debt was paid 7
  • Debt was discharged in bankruptcy 3
  • Debt resulted from identity theft 1

Where National Principal Group complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (25), Texas (16), Ohio (9), Florida (9), Illinois (8).

National Principal Group compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8National Principal GroupDebt collection-0new97.9%0%-

Compare side by side: National Principal Group vs Green Square · National Principal Group vs EMoneyUSA · National Principal Group vs Mullooly Jeffrey Rooney & Flynn · National Principal Group vs Credit World Services

What people say about National Principal Group

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Latest National Principal Group complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Dec 30, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMNNo timely replyNo
Jun 1, 2018Debt collectionCommunication tacticsFrequent or repeated callsILExplainedYes
Jun 1, 2018Debt collectionCommunication tacticsFrequent or repeated callsTNExplainedYes
May 3, 2018Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTXExplainedYes
May 2, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Feb 28, 2018Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
Feb 26, 2018Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTNExplainedYes
Feb 1, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursNEExplainedYes
Jan 31, 2018Debt collectionAttempts to collect debt not owedDebt was paidKYExplainedYes
Jan 8, 2018Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
Dec 22, 2017Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTXExplainedYes
Dec 19, 2017Debt collectionAttempts to collect debt not owedDebt was paidMIExplainedNo

Questions about National Principal Group

How many complaints does National Principal Group have?

National Principal Group has 146 complaints on record since September 2014, including 0 in the last 12 months and 0 in the last 30 days.

Does National Principal Group respond to complaints?

Yes. National Principal Group answered 97.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with National Principal Group?
Is National Principal Group legit?

National Principal Group is a real company with a public complaint record: consumers have complained about it 146 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is National Principal Group legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against National Principal Group?

Complain to National Principal Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most National Principal Group complaints come from?

Most come from California (25), Texas (16), Ohio (9). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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