Debt collection
Navy Federal Credit Union debt collection complaints
Consumers have filed 4,689 complaints about Navy Federal Credit Union's debt collection, 1,640 in the last 12 months (+51%). Navy Federal Credit Union answered 100% on time and closed 62% with relief. See the whole Navy Federal Credit Union record.
Navy Federal Credit Union against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Navy Federal Credit Union | 1,640 | 100% | 62% |
Latest Navy Federal Credit Union debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 12, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | In progress |
| Nov 12, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 10, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 9, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | In progress |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Nov 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Nov 8, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | In progress |
| Nov 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 5, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 4, 2026 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | In progress |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | In progress |
| Nov 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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