Credit reporting
NBT Bancorp credit reporting complaints
Consumers have filed 24 complaints about NBT Bancorp's credit reporting, 2 in the last 12 months. NBT Bancorp answered 100% on time and closed 0% with relief. See the whole NBT Bancorp record.
NBT Bancorp against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | NBT Bancorp | 2 | 100% | 0% |
Latest NBT Bancorp credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 19, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 22, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Dec 17, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 17, 2024 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 26, 2024 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Apr 20, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 12, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Money back |
| Dec 29, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Money back |
| Jul 17, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jul 17, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 12, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 26, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 8, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Fixed |
| Oct 11, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 29, 2022 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Fixed |
| Sep 19, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 16, 2022 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Fixed |
| Feb 9, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 11, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 15, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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