Lender · complaint record
NCP Finance complaints
Consumers have filed 36 complaints about NCP Finance since 2014, none in the last 12 months. It answered 91.7% on time and closed 6% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 36
- Last 12 months
- 0
- Answered on time
- 91.7%
- Closed with relief
- 6%
- Last 30 days
- 0
- Rank
- -
Since March 2014
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Dec 19, 2019
NCP Finance complaints by month
The busiest month was April 2018 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How NCP Finance answered all time
- Closed with monetary relief12.8%
- Closed with non-monetary relief12.8%
- Closed with explanation3391.7%
- Closed12.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What NCP Finance complaints are about
Top NCP Finance problems
NCP Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | NCP FinancePayday & personal loans | - | 0 | - |
Compare side by side: NCP Finance vs SoLo Funds · NCP Finance vs AAA Auto Title Loans · NCP Finance vs Powerpay · NCP Finance vs AmeriCash
What people say about NCP Finance
All experiencesNo experiences with NCP Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest NCP Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 19, 2019 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Oct 8, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 28, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 13, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 18, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 28, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 26, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 23, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 10, 2018 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Nov 26, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jun 28, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 7, 2018 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
Questions about NCP Finance
How many complaints does NCP Finance have?
NCP Finance has 36 complaints on record since March 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does NCP Finance respond to complaints?
Yes. NCP Finance answered 91.7% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with NCP Finance?
The most common problems are charged fees or interest you didn't expect (9), struggling to pay your loan (8), communication tactics (6).
Is NCP Finance legit?
NCP Finance is a real company with a public complaint record: consumers have complained about it 36 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NCP Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against NCP Finance?
Complain to NCP Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most NCP Finance complaints come from?
Most come from Ohio (26), Texas (8), Kentucky (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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