Mortgage company · complaint record
Neat Capital complaints
Filed under Neat Capital Inc.
Consumers have filed 2 complaints about Neat Capital since 2021, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since March 2021
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 15, 2022
Neat Capital complaints by month
The busiest month was March 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Neat Capital answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Neat Capital problems
Neat Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Neat CapitalMortgages | - | 0 | - |
Compare side by side: Neat Capital vs Midwest Loan Services · Neat Capital vs Truhome Solutions · Neat Capital vs NEXA Mortgage · Neat Capital vs Hilltop
What people say about Neat Capital
All experiencesNo experiences with Neat Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Neat Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 15, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 16, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Neat Capital
How many complaints does Neat Capital have?
Neat Capital has 2 complaints on record since March 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Neat Capital respond to complaints?
Yes. Neat Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Neat Capital?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2).
Is Neat Capital legit?
Neat Capital is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Neat Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Neat Capital?
Complain to Neat Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Neat Capital complaints come from?
Most come from California (1), Virginia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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