Credit reporting
Nelnet credit reporting complaints
Consumers have filed 9,743 complaints about Nelnet's credit reporting, 2,418 in the last 12 months (-17%). Nelnet answered 99.9% on time and closed 0% with relief. See the whole Nelnet record.
Nelnet against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Nelnet | 2,418 | 99.9% | 0% |
Latest Nelnet credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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