Credit reporting
Nelnet credit reporting complaints
Consumers have filed 9,743 complaints about Nelnet's credit reporting, 2,418 in the last 12 months (-17%). Nelnet answered 99.9% on time and closed 0% with relief. See the whole Nelnet record.
Nelnet against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Nelnet | 2,418 | 99.9% | 0% |
Latest Nelnet credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 16, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Oct 16, 2026 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 15, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 13, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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