Credit reporting
Nelnet credit reporting complaints
Consumers have filed 9,743 complaints about Nelnet's credit reporting, 2,418 in the last 12 months (-17%). Nelnet answered 99.9% on time and closed 0% with relief. See the whole Nelnet record.
Nelnet against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Nelnet | 2,418 | 99.9% | 0% |
Latest Nelnet credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 26, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 24, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Nelnet
No comments yet. Start the conversation - questions are welcome too.