Credit reporting
Nelnet credit reporting complaints
Consumers have filed 9,743 complaints about Nelnet's credit reporting, 2,418 in the last 12 months (-17%). Nelnet answered 99.9% on time and closed 0% with relief. See the whole Nelnet record.
Nelnet against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Nelnet | 2,418 | 99.9% | 0% |
Latest Nelnet credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 21, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 19, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 19, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 17, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Sep 16, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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