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Credit reporting

NerdWallet credit reporting complaints

Consumers have filed 16 complaints about NerdWallet's credit reporting, 7 in the last 12 months. NerdWallet answered 100% on time and closed 0% with relief. See the whole NerdWallet record.

NerdWallet against other credit bureaus & report companies

#Company12 monthsChangeOn timeReliefAll time
1TransUnion2,331,811+58%100%41%5,233,338
2Experian2,053,038+58%99.9%13%4,685,519
3Equifax2,003,445+31%99.9%40%5,012,726
4LexisNexis36,424+107%99.4%25%73,974
5CBC Companies22,776-22%100%53%60,544
6Capital One10,567-3%100%15%54,153
7FIS (Fidelity National Information Services)6,930+40%100%0%18,768
8Resurgent Capital Services5,816+3%99.9%21%18,732
9Early Warning Services (Zelle)4,540+23%100%0%12,728
10CL Holdings4,485+38%100%45%10,946
11Citibank4,468-7%100%48%22,299
12Bank of America4,455+8%99.4%13%20,084
13NerdWallet7new100%0%16

Every credit bureau ranked

Latest NerdWallet credit reporting complaints

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jul 24, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jul 8, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Jul 5, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMIExplainedYes
Feb 7, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreIDExplainedYes
Jan 27, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outNEExplainedYes
Dec 3, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNVExplainedYes
Nov 15, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Apr 22, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportMAExplainedYes
Apr 21, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Apr 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Mar 23, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Nov 18, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone-ExplainedYes
Oct 5, 2024Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Jul 31, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportGAExplainedYes
Jun 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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