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Complaint log

NEXA Mortgage complaint log

The newest complaints about NEXA Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 25, 2026Bank accountsManaging an accountDeposits and withdrawalsCANo timely replyNo
Oct 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresTXNo timely replyNo
Oct 2, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCANo timely replyNo
Sep 1, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingGANo timely replyNo
Jul 22, 2026MortgagesClosing on a mortgageDelays with the closing processWANo timely replyNo
Jul 22, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingUTNo timely replyNo
Jul 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCANo timely replyNo
Jun 12, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLNo timely replyNo
Jun 2, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedNo
May 12, 2026MortgagesClosing on a mortgageDelays with the closing processGAExplainedYes
Apr 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAExplainedNo
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Apr 1, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Mar 31, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outTXExplainedYes
Mar 26, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedNo
Mar 26, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Mar 26, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingTXExplainedYes
Mar 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processTXExplainedYes
Mar 13, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXNo timely replyNo
Mar 9, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedNo
Feb 20, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Feb 17, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Feb 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processTNExplainedYes
Jan 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedNo
Jan 23, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedNo
Jan 20, 2026MortgagesClosing on a mortgageDelays with the closing processMAExplainedYes
Jan 3, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNCExplainedYes
Dec 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNCExplainedYes
Oct 24, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingLAMoney backNo
Oct 21, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
Sep 29, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresARExplainedNo
Sep 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processVAExplainedYes
Aug 22, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingFLExplainedYes
Aug 16, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Jul 9, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresARExplainedYes
Jul 9, 2025MortgagesClosing on a mortgageSetting up an escrow account for taxes and insuranceKSMoney backYes
Jun 28, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingTXExplainedYes
Jun 13, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYExplainedYes
Jun 11, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
May 20, 2025MortgagesTrouble during payment processInterest rateCAExplainedYes
May 10, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 3, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingSCExplainedYes
Feb 14, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Feb 10, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCOExplainedYes
Feb 6, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresWAExplainedYes
Feb 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processDCExplainedYes
Jan 31, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingSCExplainedYes
Dec 28, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processSCExplainedYes
Dec 14, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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