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NexGen Proceed complaints

Consumers have filed 7 complaints about NexGen Proceed since 2024, none in the last 12 months. It answered 85.7% on time and closed 29% with relief for the customer. The most common problem is charged fees or interest you didn't expect.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
7

Since February 2024

Last 12 months
0

new vs the year before

Answered on time
85.7%

Industry: 94.7%

Closed with relief
29%

Typical lender: 6%

Last 30 days
0

Newest: Jan 2, 2025

Rank
-

NexGen Proceed complaints by month

The busiest month was February 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How NexGen Proceed answered all time

  • Closed with monetary relief228.6%
  • Closed with explanation571.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top NexGen Proceed problems

Where NexGen Proceed complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (2), Louisiana (1), Minnesota (1), New York (1), Texas (1).

NexGen Proceed compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1SoLo FundsPayday & personal loans2729-33%62.1%3%F
2AAA Auto Title LoansPayday & personal loans7729-6%96.6%10%B
3PowerpayPayday & personal loans5526new100%0%C
4AmeriCashPayday & personal loans10260%30.8%0%F
5DLC, LLCPayday & personal loans6326+53%100%4%C
6Boost Your ScorePayday & personal loans4525+108%100%0%D
7Special FinancingPayday & personal loans6025-24%100%0%C
8NexGen ProceedPayday & personal loans-0new85.7%29%-

Compare side by side: NexGen Proceed vs SoLo Funds · NexGen Proceed vs AAA Auto Title Loans · NexGen Proceed vs Powerpay · NexGen Proceed vs AmeriCash

What people say about NexGen Proceed

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Latest NexGen Proceed complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 2, 2025Payday & personal loansProblem with additional add-on products or servicesWIExplainedYes
Oct 2, 2024Payday & personal loansGetting the loanCAExplainedYes
Jun 13, 2024Payday & personal loansGetting a line of creditTXExplainedYes
Jun 12, 2024Payday & personal loansProblem with additional add-on products or servicesLAExplainedYes
Mar 26, 2024Payday & personal loansStruggling to pay your loanMNMoney backNo
Feb 20, 2024Payday & personal loansCharged fees or interest you didn't expectNYMoney backYes
Feb 6, 2024Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes

Questions about NexGen Proceed

How many complaints does NexGen Proceed have?

NexGen Proceed has 7 complaints on record since February 2024, including 0 in the last 12 months and 0 in the last 30 days.

Does NexGen Proceed respond to complaints?

Yes. NexGen Proceed answered 85.7% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with NexGen Proceed?
Is NexGen Proceed legit?

NexGen Proceed is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NexGen Proceed legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against NexGen Proceed?

Complain to NexGen Proceed in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most NexGen Proceed complaints come from?

Most come from California (2), Louisiana (1), Minnesota (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about NexGen Proceed

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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