Mortgage company · complaint record
Normandy complaints
Filed under Normandy Corporation
Consumers have filed 2 complaints about Normandy since 2019, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since May 2019
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 16, 2025
Normandy complaints by month
The busiest month was May 2019 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Normandy answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Normandy problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
Normandy compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | NormandyMortgages | - | 0 | - |
Compare side by side: Normandy vs Midwest Loan Services · Normandy vs Truhome Solutions · Normandy vs NEXA Mortgage · Normandy vs Hilltop
What people say about Normandy
All experiencesNo experiences with Normandy yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Normandy complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 16, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 29, 2019 | Mortgages | Closing on a mortgage | Money back |
Questions about Normandy
How many complaints does Normandy have?
Normandy has 2 complaints on record since May 2019, including 0 in the last 12 months and 0 in the last 30 days.
Does Normandy respond to complaints?
Yes. Normandy answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Normandy?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is Normandy legit?
Normandy is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Normandy legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Normandy?
Complain to Normandy in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Normandy complaints come from?
Most come from Florida (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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