Northwest Trustee Services against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Northwest Trustee Services | 0 | new | - | - | 26 |
Every mortgage company ranked
Latest Northwest Trustee Services mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 21, 2017 | Mortgages | Struggling to pay mortgage | WA | No timely reply | No |
| Mar 6, 2017 | Mortgages | Loan servicing, payments, escrow account | AZ | Closed | Yes |
| Feb 23, 2017 | Mortgages | Loan modification,collection,foreclosure | - | Explained | Yes |
| Feb 17, 2017 | Mortgages | Loan servicing, payments, escrow account | CA | Explained | No |
| Feb 3, 2017 | Mortgages | Loan modification,collection,foreclosure | CA | No timely reply | No |
| Dec 9, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | Yes |
| Sep 22, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | Yes |
| Jul 13, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| May 11, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Apr 22, 2016 | Mortgages | Loan modification,collection,foreclosure | CA | Closed | Yes |
| Apr 12, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Apr 7, 2016 | Mortgages | Loan modification,collection,foreclosure | - | Explained | Yes |
| Mar 2, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Feb 23, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Feb 12, 2016 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Dec 16, 2015 | Mortgages | Other | CA | Explained | Yes |
| Dec 4, 2015 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Nov 9, 2015 | Mortgages | Loan modification,collection,foreclosure | OR | Explained | Yes |
| Oct 23, 2015 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Oct 8, 2015 | Mortgages | Other | WA | Closed | Yes |
| Sep 11, 2015 | Mortgages | Loan modification,collection,foreclosure | WA | Explained | Yes |
| Aug 12, 2015 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | Yes |
| Jun 5, 2015 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | Yes |
| Dec 17, 2014 | Mortgages | Loan modification,collection,foreclosure | OR | Closed | Yes |
| Dec 15, 2014 | Mortgages | Loan modification,collection,foreclosure | WA | Closed | Yes |
| Oct 20, 2014 | Mortgages | Loan modification,collection,foreclosure | CA | Fixed | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Talk about Northwest Trustee Services
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