Mortgage company · complaint record
Northwest Trustee Services complaints
Filed under Northwest Trustee Services, Inc.
Consumers have filed 34 complaints about Northwest Trustee Services since 2014, none in the last 12 months. It answered 85.3% on time and closed 3% with relief for the customer. The most common problem is loan modification,collection,foreclosure.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 34
- Last 12 months
- 0
- Answered on time
- 85.3%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 19, 2018
Northwest Trustee Services complaints by month
The busiest month was February 2017 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Northwest Trustee Services answered all time
- Closed with non-monetary relief12.9%
- Closed with explanation1647.1%
- Closed1338.2%
- Untimely response411.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Northwest Trustee Services complaints are about
Top Northwest Trustee Services problems
Where Northwest Trustee Services complaints come from
Most complaints: Washington (20), California (7), Oregon (2), Texas (1), Idaho (1).
Northwest Trustee Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Northwest Trustee ServicesMortgages | - | 0 | - |
Compare side by side: Northwest Trustee Services vs Midwest Loan Services · Northwest Trustee Services vs Truhome Solutions · Northwest Trustee Services vs NEXA Mortgage · Northwest Trustee Services vs Hilltop
What people say about Northwest Trustee Services
All experiencesNo experiences with Northwest Trustee Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Northwest Trustee Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 19, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Nov 21, 2017 | Mortgages | Struggling to pay mortgage | No timely reply |
| Mar 6, 2017 | Mortgages | Loan servicing, payments, escrow account | Closed |
| Feb 23, 2017 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Feb 17, 2017 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Feb 3, 2017 | Mortgages | Loan modification,collection,foreclosure | No timely reply |
| Feb 2, 2017 | Debt collection | Taking/threatening an illegal actionSeized/Attempted to seize property | No timely reply |
| Dec 9, 2016 | Mortgages | Loan modification,collection,foreclosure | Closed |
| Sep 22, 2016 | Mortgages | Loan modification,collection,foreclosure | Closed |
| Jul 13, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| May 11, 2016 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Apr 22, 2016 | Mortgages | Loan modification,collection,foreclosure | Closed |
Questions about Northwest Trustee Services
How many complaints does Northwest Trustee Services have?
Northwest Trustee Services has 34 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Northwest Trustee Services respond to complaints?
Yes. Northwest Trustee Services answered 85.3% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Northwest Trustee Services?
The most common problems are loan modification,collection,foreclosure (21), disclosure verification of debt (6), loan servicing, payments, escrow account (2).
Is Northwest Trustee Services legit?
Northwest Trustee Services is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Northwest Trustee Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Northwest Trustee Services?
Complain to Northwest Trustee Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Northwest Trustee Services complaints come from?
Most come from Washington (20), California (7), Oregon (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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