Debt collector · complaint record
NPS Group complaints
Consumers have filed 24 complaints about NPS Group since 2014, none in the last 12 months. It answered 12.5% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 24
- Last 12 months
- 0
- Answered on time
- 12.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 8, 2021
NPS Group complaints by month
The busiest month was October 2014 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How NPS Group answered all time
- Closed416.7%
- Untimely response2083.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What NPS Group complaints are about
Top NPS Group problems
Inside "Communication tactics"
- Frequent or repeated calls 3
- Threatened to take legal action 2
Where NPS Group complaints come from
Most complaints: Kansas (3), California (2), Texas (2), Wisconsin (2), Alabama (1).
NPS Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | NPS GroupDebt collection | - | 0 | - |
Compare side by side: NPS Group vs Green Square · NPS Group vs EMoneyUSA · NPS Group vs Mullooly Jeffrey Rooney & Flynn · NPS Group vs Credit World Services
What people say about NPS Group
All experiencesNo experiences with NPS Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest NPS Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2021 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | No timely reply |
| Apr 22, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | No timely reply |
| Apr 10, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | No timely reply |
| Feb 8, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Jan 18, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | No timely reply |
| Jul 27, 2017 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | No timely reply |
| Jul 27, 2017 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | No timely reply |
| Jul 5, 2017 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | No timely reply |
| Jun 9, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| May 15, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 15, 2016 | Debt collection | Communication tacticsThreatened to take legal action | No timely reply |
| Apr 29, 2016 | Payday & personal loans | Can't contact lender | No timely reply |
Questions about NPS Group
How many complaints does NPS Group have?
NPS Group has 24 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does NPS Group respond to complaints?
Yes. NPS Group answered 12.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with NPS Group?
The most common problems are communication tactics (5), cont'd attempts collect debt not owed (4), taking/threatening an illegal action (3).
Is NPS Group legit?
NPS Group is a real company with a public complaint record: consumers have complained about it 24 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is NPS Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against NPS Group?
Complain to NPS Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most NPS Group complaints come from?
Most come from Kansas (3), California (2), Texas (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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