Auto lender · complaint record
Ok Finance Group complaints
Filed under Ok Finance Group INC
Consumers have filed 9 complaints about Ok Finance Group since 2022, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is repossession.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #75 of 193
Since August 2022
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 18, 2026
Most complained-about auto lenders
Ok Finance Group complaints by month
The busiest month was August 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ok Finance Group answered all time
- Closed with explanation444.4%
- Untimely response555.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ok Finance Group complaints are about
Top Ok Finance Group problems
Inside "Repossession"
- Deficiency balance after repossession 2
- Company communicating payment assistance or payment extension options 1
Ok Finance Group compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Ok Finance GroupAuto loans & leases | - | 4 | - |
Compare side by side: Ok Finance Group vs The Savings Group · Ok Finance Group vs AC AutoPay LLC, Denver, CO Branch · Ok Finance Group vs CARS Acquisition · Ok Finance Group vs EA Holdings
What people say about Ok Finance Group
All experiencesNo experiences with Ok Finance Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ok Finance Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| Apr 14, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | No timely reply |
| Mar 1, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | No timely reply |
| Feb 3, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | No timely reply |
| Oct 1, 2025 | Payday & personal loans | Vehicle was damaged or destroyed the vehicle | No timely reply |
| Aug 15, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jun 7, 2024 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Nov 30, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 28, 2022 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
Questions about Ok Finance Group
How many complaints does Ok Finance Group have?
Ok Finance Group has 9 complaints on record since August 2022, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Ok Finance Group respond to complaints?
Yes. Ok Finance Group answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ok Finance Group?
The most common problems are repossession (3), managing the loan or lease (2), problems at the end of the loan or lease (1).
Is Ok Finance Group legit?
Ok Finance Group is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ok Finance Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ok Finance Group?
Complain to Ok Finance Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ok Finance Group complaints come from?
Most come from Georgia (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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