Mortgage company · complaint record
OnDemand Lending complaints
Filed under onDemand Lending Inc.
Consumers have filed 3 complaints about OnDemand Lending since 2023, 2 of them in the last 12 months. It answered 50% on time and closed 100% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 2
- Answered on time
- 50%
- Closed with relief
- 100%
- Last 30 days
- 1
- Rank
- #300 of 595
Since November 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 21, 2026
Most complained-about mortgage lenders & servicers
OnDemand Lending complaints by month
The busiest month was November 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How OnDemand Lending answered all time
- Closed with non-monetary relief266.7%
- Closed with explanation133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What OnDemand Lending complaints are about
Top OnDemand Lending problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Confusing or misleading advertising or marketing 2
OnDemand Lending compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | OnDemand LendingMortgages | - | 2 | - |
Compare side by side: OnDemand Lending vs Midwest Loan Services · OnDemand Lending vs Truhome Solutions · OnDemand Lending vs NEXA Mortgage · OnDemand Lending vs Hilltop
What people say about OnDemand Lending
All experiencesNo experiences with OnDemand Lending yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest OnDemand Lending complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
| Jul 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Fixed |
| Nov 30, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Questions about OnDemand Lending
How many complaints does OnDemand Lending have?
OnDemand Lending has 3 complaints on record since November 2023, including 2 in the last 12 months and 1 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does OnDemand Lending respond to complaints?
Yes. OnDemand Lending answered 50% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with OnDemand Lending?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), improper use of your report (1).
Is OnDemand Lending legit?
OnDemand Lending is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is OnDemand Lending legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against OnDemand Lending?
Complain to OnDemand Lending in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most OnDemand Lending complaints come from?
Most come from Maryland (1), Pennsylvania (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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