Auto lender · complaint record
Open Road Finance complaints
Filed under Open Road Finance Corporation
Consumers have filed 4 complaints about Open Road Finance since 2021, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since February 2021
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: May 19, 2022
Open Road Finance complaints by month
The busiest month was February 2021 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Open Road Finance answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Open Road Finance complaints are about
Top Open Road Finance problems
Inside "Incorrect information on your report"
- Account status incorrect 1
Open Road Finance compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Open Road FinanceAuto loans & leases | - | 0 | - |
Compare side by side: Open Road Finance vs The Savings Group · Open Road Finance vs AC AutoPay LLC, Denver, CO Branch · Open Road Finance vs CARS Acquisition · Open Road Finance vs EA Holdings
What people say about Open Road Finance
All experiencesNo experiences with Open Road Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Open Road Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 14, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 18, 2021 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Questions about Open Road Finance
How many complaints does Open Road Finance have?
Open Road Finance has 4 complaints on record since February 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does Open Road Finance respond to complaints?
Yes. Open Road Finance answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Open Road Finance?
The most common problems are incorrect information on your report (1), improper use of your report (1), managing the loan or lease (1).
Is Open Road Finance legit?
Open Road Finance is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Open Road Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Open Road Finance?
Complain to Open Road Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Open Road Finance complaints come from?
Most come from California (1), Connecticut (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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