Mortgage company · complaint record
Option Funding complaints
Filed under Option Funding, Inc.
Consumers have filed 3 complaints about Option Funding since 2017, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 29, 2020
Option Funding complaints by month
The busiest month was September 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Option Funding answered all time
- Closed with explanation3100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Option Funding problems
Option Funding compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Option FundingMortgages | - | 0 | - |
Compare side by side: Option Funding vs Midwest Loan Services · Option Funding vs Truhome Solutions · Option Funding vs NEXA Mortgage · Option Funding vs Hilltop
What people say about Option Funding
All experiencesNo experiences with Option Funding yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Option Funding complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 29, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jan 5, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 28, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Option Funding
How many complaints does Option Funding have?
Option Funding has 3 complaints on record since September 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does Option Funding respond to complaints?
Yes. Option Funding answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Option Funding?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is Option Funding legit?
Option Funding is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Option Funding legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Option Funding?
Complain to Option Funding in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Option Funding complaints come from?
Most come from California (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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