Mortgages
Orchard Mortgage mortgages complaints
Consumers have filed 7 complaints about Orchard Mortgage's mortgages, 1 in the last 12 months. Orchard Mortgage answered 100% on time and closed 0% with relief. See the whole Orchard Mortgage record.
Orchard Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Orchard Mortgage | 1 | 100% | 0% |
Latest Orchard Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 25, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| May 17, 2024 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 7, 2023 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 23, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Oct 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 30, 2020 | Mortgages | Closing on a mortgage | Explained |
| Sep 14, 2019 | Mortgages | Closing on a mortgage | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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