Auto loans & leases
Pacific Credit Exchange auto loans & leases complaints
Consumers have filed 7 complaints about Pacific Credit Exchange's auto loans & leases. See the whole Pacific Credit Exchange record.
Pacific Credit Exchange against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Pacific Credit Exchange | 0 | - | - |
Latest Pacific Credit Exchange auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 7, 2024 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 18, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 12, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| May 4, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 27, 2018 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Fixed |
| Apr 19, 2017 | Auto loans & leases | Problems when you are unable to pay | Fixed |
| Oct 5, 2014 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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