Mortgage company · complaint record
Parkstone Mortgage complaints
Filed under Parkstone Mortgage, LLC
Consumers have filed 4 complaints about Parkstone Mortgage since 2022, 2 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 2
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #300 of 595
Since August 2022
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 15, 2026
Most complained-about mortgage lenders & servicers
Parkstone Mortgage complaints by month
The busiest month was August 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Parkstone Mortgage answered all time
- Closed with explanation250%
- Untimely response250%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Parkstone Mortgage problems
Inside "Closing on a mortgage"
- Closing disclosure or other related disclosures 2
Parkstone Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Parkstone MortgageMortgages | - | 2 | - |
Compare side by side: Parkstone Mortgage vs Midwest Loan Services · Parkstone Mortgage vs Truhome Solutions · Parkstone Mortgage vs NEXA Mortgage · Parkstone Mortgage vs Hilltop
What people say about Parkstone Mortgage
All experiencesNo experiences with Parkstone Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Parkstone Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Jun 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | No timely reply |
| Nov 9, 2022 | Mortgages | Closing on a mortgage | Explained |
| Aug 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Parkstone Mortgage
How many complaints does Parkstone Mortgage have?
Parkstone Mortgage has 4 complaints on record since August 2022, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Parkstone Mortgage respond to complaints?
Yes. Parkstone Mortgage answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Parkstone Mortgage?
The most common problems are closing on a mortgage (3), applying for a mortgage or refinancing an existing mortgage (1).
Is Parkstone Mortgage legit?
Parkstone Mortgage is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Parkstone Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Parkstone Mortgage?
Complain to Parkstone Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Parkstone Mortgage complaints come from?
Most come from Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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