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Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2026CryptoOther service problemOKExplainedYes
Aug 20, 2026CryptoMoney was not available when promisedGAExplainedYes
Aug 20, 2026CryptoMoney was not available when promisedDEExplainedYes
Aug 19, 2026CryptoOther transaction problemCAFixedYes
Aug 19, 2026CryptoConfusing or missing disclosuresNCExplainedYes
Aug 19, 2026CryptoOther transaction problemMIExplainedYes
Aug 19, 2026CryptoOther transaction problemMAExplainedYes
Aug 19, 2026CryptoConfusing or missing disclosures-ExplainedYes
Aug 19, 2026CryptoOther transaction problemCAFixedYes
Aug 18, 2026CryptoFraud or scamDEFixedYes
Aug 17, 2026CryptoMoney was not available when promisedCAFixedYes
Aug 17, 2026CryptoOther transaction problemMAMoney backYes
Aug 17, 2026CryptoOther transaction problemNCFixedYes
Aug 16, 2026CryptoWrong amount charged or receivedCAFixedYes
Aug 15, 2026CryptoMoney was not available when promisedTXExplainedYes
Aug 15, 2026CryptoOther transaction problemMNExplainedYes
Aug 15, 2026CryptoMoney was not available when promisedCAMoney backYes
Aug 14, 2026CryptoConfusing or missing disclosuresOHExplainedYes
Aug 14, 2026CryptoMoney was not available when promisedALExplainedYes
Aug 14, 2026CryptoOther transaction problemMAMoney backYes
Aug 14, 2026CryptoFraud or scamMDFixedYes
Aug 14, 2026CryptoWrong amount charged or receivedTXFixedYes
Aug 13, 2026CryptoMoney was not available when promisedCAExplainedYes
Aug 13, 2026CryptoOther service problemARFixedYes
Aug 13, 2026CryptoConfusing or missing disclosuresGAExplainedYes
Aug 12, 2026CryptoMoney was not available when promisedFLExplainedYes
Aug 11, 2026CryptoOther transaction problemCAFixedYes
Aug 11, 2026CryptoMoney was not available when promisedCAFixedYes
Aug 11, 2026CryptoConfusing or missing disclosuresALFixedYes
Aug 10, 2026CryptoOther transaction problemNVExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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