Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Crypto

PayPal crypto complaints

Consumers have filed 2,545 complaints about PayPal's crypto, 842 in the last 12 months (+103%). PayPal answered 100% on time and closed 38% with relief. See the whole PayPal record.

PayPal against other crypto exchanges & apps

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)1,231+1%99.5%0%3,261
2PayPal842+103%100%38%2,545
3Coinbase761-37%98.7%38%6,569
4Robinhood362-52%94.2%0%1,436
5Kraken271+92%99.6%0%597
6Winklevoss Exchange250-8%100%0%1,091
7Foris DAX161-8%95%1%798
8Chime117+65%100%5%257
9Wells Fargo77-17%100%8%491
10JPMorgan Chase76-17%100%5%491
11Meta Payments70new100%6%79
12BAM Management US57+78%82.5%0%607

Every crypto platform ranked

Latest PayPal crypto complaints

ReceivedAboutIssueStateAnswerOn time
Aug 10, 2026CryptoOther service problemTNExplainedYes
Aug 9, 2026CryptoOther transaction problemNMExplainedYes
Aug 8, 2026CryptoOther transaction problem-ExplainedYes
Aug 8, 2026CryptoFraud or scamPAMoney backYes
Aug 8, 2026CryptoMoney was not available when promisedMAExplainedYes
Aug 8, 2026CryptoOther service problemGAExplainedYes
Aug 7, 2026CryptoFraud or scamMAExplainedYes
Aug 6, 2026CryptoFraud or scamMDMoney backYes
Aug 6, 2026CryptoOther transaction problemNYExplainedYes
Aug 6, 2026CryptoOther transaction problemGAFixedYes
Aug 6, 2026CryptoUnexpected or other feesGAExplainedYes
Aug 4, 2026CryptoOther transaction problemCAExplainedYes
Aug 4, 2026CryptoConfusing or missing disclosuresARMoney backYes
Aug 3, 2026CryptoConfusing or missing disclosuresWAMoney backYes
Aug 3, 2026CryptoMoney was not available when promisedGAFixedYes
Aug 2, 2026CryptoOther transaction problemAZExplainedYes
Aug 2, 2026CryptoOther transaction problemNYExplainedYes
Aug 1, 2026CryptoOther service problemUTExplainedYes
Aug 1, 2026CryptoOther service problemKSExplainedYes
Jul 31, 2026CryptoOther transaction problemPAFixedYes
Jul 31, 2026CryptoOther service problemDEExplainedYes
Jul 31, 2026CryptoFraud or scamNVMoney backYes
Jul 31, 2026CryptoFraud or scamIDExplainedYes
Jul 31, 2026CryptoOther transaction problemTXExplainedYes
Jul 31, 2026CryptoFraud or scamTNExplainedYes
Jul 30, 2026CryptoFraud or scamMOMoney backYes
Jul 30, 2026CryptoMoney was not available when promisedNYExplainedYes
Jul 29, 2026CryptoConfusing or missing disclosuresTXExplainedYes
Jul 29, 2026CryptoOther transaction problemTXExplainedYes
Jul 28, 2026CryptoOther transaction problemNYExplainedYes

Your rights with crypto exchanges & apps

Crypto has far fewer protections than a bank account: it is not FDIC insured, and transfers usually cannot be reversed. Keep records of every transaction, report fraud to the platform and law enforcement at once, and check whether your state licenses the platform as a money transmitter.

Scam warning: Anyone who guarantees returns, asks you to move coins to a new wallet to "verify" or "unlock" them, or offers to recover lost crypto for a fee is running a scam.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about PayPal

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience