Debt collection
PenFed Credit Union debt collection complaints
Consumers have filed 515 complaints about PenFed Credit Union's debt collection, 157 in the last 12 months (+60%). PenFed Credit Union answered 100% on time and closed 6% with relief. See the whole PenFed Credit Union record.
PenFed Credit Union against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | PenFed Credit Union | 157 | 100% | 6% |
Latest PenFed Credit Union debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 27, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 15, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Sep 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Sep 23, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Sep 7, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Aug 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 4, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 28, 2026 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Jul 28, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Fixed |
| Jul 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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