Debt collection
PennyMac debt collection complaints
Consumers have filed 330 complaints about PennyMac's debt collection, 80 in the last 12 months (+7%). PennyMac answered 100% on time and closed 0% with relief. See the whole PennyMac record.
PennyMac against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | PennyMac | 80 | 100% | 0% |
Latest PennyMac debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 1, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 22, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 20, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 19, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 9, 2025 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 29, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 24, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| May 21, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 20, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 15, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| May 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 18, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 8, 2025 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Apr 3, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 14, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 8, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 1, 2025 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Jan 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 24, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 20, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 7, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 4, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 27, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 26, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 15, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about PennyMac
No comments yet. Start the conversation - questions are welcome too.