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Complaint log

Pinebrook complaint log

The newest complaints about Pinebrook, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2026Payday & personal loansCan't stop withdrawals from your bank accountLAExplainedYes
Apr 1, 2026Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Jan 23, 2026Debt collectionCommunication tacticsFrequent or repeated callsMOExplainedYes
Aug 20, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Aug 5, 2025Payday & personal loansProblem when making paymentsMSExplainedYes
Feb 21, 2025Payday & personal loansCharged fees or interest you didn't expectDEExplainedYes
Jan 30, 2025Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtKYExplainedYes
Jan 25, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 30, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payLAExplainedYes
Nov 26, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftDEExplainedYes
Jul 23, 2024Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Mar 7, 2024Debt collectionCommunication tacticsCalled before 8am or after 9pmMOExplainedYes
Aug 2, 2023Payday & personal loansCharged fees or interest you didn't expectDEExplainedYes
Jun 27, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftNMExplainedYes
Aug 30, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Jul 8, 2021Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtLAFixedYes
Jun 24, 2021Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtUTExplainedYes
Oct 15, 2019Payday & personal loansProblem when making paymentsMOMoney backYes
Jul 4, 2019Payday & personal loansProblem with the payoff process at the end of the loanMOExplainedYes
Oct 24, 2018Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountMOExplainedYes
Jan 27, 2018Payday & personal loansCharged fees or interest you didn't expectWIMoney backYes
Nov 6, 2017Payday & personal loansStruggling to pay your loanVAExplainedNo
Jan 24, 2017Payday & personal loansCan't contact lenderMIExplainedYes
Jan 18, 2017Payday & personal loansManaging the loan or leaseMOMoney backYes
Jul 29, 2016Payday & personal loansCharged bank acct wrong day or amtMOMoney backYes
Jul 20, 2016Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not pay-ExplainedYes
May 25, 2016Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payLAExplainedYes
Jun 19, 2015Payday & personal loansCharged bank acct wrong day or amtCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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