Lender · complaint record
Pinebrook complaints
Filed under Pinebrook Holdings, LLC
Consumers have filed 28 complaints about Pinebrook since 2015, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 28
- Last 12 months
- 3
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #150 of 272
Since June 2015
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jul 13, 2026
Most complained-about personal & payday lenders
Pinebrook complaints by month
The busiest month was July 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pinebrook answered all time
- Closed with monetary relief414.3%
- Closed with non-monetary relief13.6%
- Closed with explanation2382.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Pinebrook complaints are about
Top Pinebrook problems
Where Pinebrook complaints come from
Most complaints: Missouri (8), Louisiana (4), Delaware (3), California (2), Wisconsin (2).
Pinebrook compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | PinebrookPayday & personal loans | - | 3 | - |
Compare side by side: Pinebrook vs SoLo Funds · Pinebrook vs AAA Auto Title Loans · Pinebrook vs Powerpay · Pinebrook vs AmeriCash
What people say about Pinebrook
All experiencesNo experiences with Pinebrook yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pinebrook complaints
Full logQuestions about Pinebrook
How many complaints does Pinebrook have?
Pinebrook has 28 complaints on record since June 2015, including 3 in the last 12 months and 0 in the last 30 days. That makes it number 2,246 of every company by complaints this year.
Does Pinebrook respond to complaints?
Yes. Pinebrook answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Pinebrook?
The most common problems are charged fees or interest you didn't expect (5), communication tactics (2), can't stop withdrawals from your bank account (1).
Is Pinebrook legit?
Pinebrook is a real company with a public complaint record: consumers have complained about it 28 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pinebrook legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Pinebrook?
Complain to Pinebrook in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pinebrook complaints come from?
Most come from Missouri (8), Louisiana (4), Delaware (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Pinebrook
No comments yet. Start the conversation - questions are welcome too.