Mortgage company · complaint record
Poli Mortgage Group complaints
Filed under POLI MORTGAGE GROUP, INC.
Consumers have filed 2 complaints about Poli Mortgage Group since 2016, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 27, 2020
Poli Mortgage Group complaints by month
The busiest month was November 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Poli Mortgage Group answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Poli Mortgage Group problems
Poli Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Poli Mortgage GroupMortgages | - | 0 | - |
Compare side by side: Poli Mortgage Group vs Midwest Loan Services · Poli Mortgage Group vs Truhome Solutions · Poli Mortgage Group vs NEXA Mortgage · Poli Mortgage Group vs Hilltop
What people say about Poli Mortgage Group
All experiencesNo experiences with Poli Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Poli Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 27, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Nov 10, 2016 | Mortgages | Settlement process and costs | Explained |
Questions about Poli Mortgage Group
How many complaints does Poli Mortgage Group have?
Poli Mortgage Group has 2 complaints on record since November 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Poli Mortgage Group respond to complaints?
Yes. Poli Mortgage Group answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Poli Mortgage Group?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), settlement process and costs (1).
Is Poli Mortgage Group legit?
Poli Mortgage Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Poli Mortgage Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Poli Mortgage Group?
Complain to Poli Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Poli Mortgage Group complaints come from?
Most come from Massachusetts (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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