Mortgages
Portfolio Recovery Associates mortgages complaints
Consumers have filed 13 complaints about Portfolio Recovery Associates's mortgages, 1 in the last 12 months. Portfolio Recovery Associates answered 100% on time and closed 100% with relief. See the whole Portfolio Recovery Associates record.
Portfolio Recovery Associates against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Portfolio Recovery Associates | 1 | 100% | 100% |
Latest Portfolio Recovery Associates mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 25, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Fixed |
| May 17, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 1, 2022 | Mortgages | Trouble during payment process | Explained |
| Nov 5, 2020 | Mortgages | Trouble during payment process | Fixed |
| Aug 14, 2020 | Mortgages | Trouble during payment process | Explained |
| Jun 5, 2019 | Mortgages | Struggling to pay mortgage | Explained |
| Dec 14, 2016 | Mortgages | Other | Explained |
| Oct 9, 2015 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| May 5, 2015 | Mortgages | Loan servicing, payments, escrow account | Fixed |
| Mar 19, 2014 | Mortgages | Application, originator, mortgage broker | Fixed |
| Mar 6, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Sep 26, 2013 | Mortgages | Loan modification,collection,foreclosure | Fixed |
| Sep 10, 2013 | Mortgages | Loan modification,collection,foreclosure | Fixed |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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