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Debt collector · complaint record

Premier complaints

Consumers have filed 38 complaints about Premier since 2017, none in the last 12 months. It answered 92.1% on time and closed 3% with relief for the customer. The most common problem is took or threatened to take negative or legal action.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
38

Since September 2017

Last 12 months
0

new vs the year before

Answered on time
92.1%

Industry: 96.5%

Closed with relief
3%

Typical debt collector: 24%

Last 30 days
0

Newest: Jan 14, 2021

Rank
-

Premier complaints by month

The busiest month was August 2018 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Premier answered all time

  • Closed with monetary relief12.6%
  • Closed with explanation3489.5%
  • Untimely response37.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Premier problems

Inside "Took or threatened to take negative or legal action"

  • Threatened to sue you for very old debt 14
  • Threatened to arrest you or take you to jail if you do not pay 5
  • Seized or attempted to seize your property 2

Where Premier complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Florida (8), Texas (6), Ohio (3), Alabama (3), California (3).

Premier compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8PremierDebt collection-0new92.1%3%-

Compare side by side: Premier vs Green Square · Premier vs EMoneyUSA · Premier vs Mullooly Jeffrey Rooney & Flynn · Premier vs Credit World Services

What people say about Premier

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Latest Premier complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jan 14, 2021Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTXNo timely replyNo
Sep 14, 2020Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payMENo timely replyNo
Feb 5, 2020Debt collectionFalse statements or representationTold you not to respond to a lawsuit they filed against youFLNo timely replyNo
Jan 30, 2020Debt collectionCommunication tacticsFrequent or repeated callsOHExplainedYes
Aug 1, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtCAExplainedYes
Jul 15, 2019Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyTXExplainedYes
Jun 26, 2019Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Jun 18, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtALExplainedYes
Jun 3, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtALExplainedYes
May 24, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not paySCExplainedYes
May 23, 2019Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialSCExplainedYes
Apr 16, 2019Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtIDExplainedYes

Questions about Premier

How many complaints does Premier have?

Premier has 38 complaints on record since September 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does Premier respond to complaints?

Yes. Premier answered 92.1% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Premier?
Is Premier legit?

Premier is a real company with a public complaint record: consumers have complained about it 38 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Premier legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Premier?

Complain to Premier in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Premier complaints come from?

Most come from Florida (8), Texas (6), Ohio (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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