Mortgage company · complaint record
PrimeLine Capital complaints
Filed under PrimeLine Capital, Inc.
Consumers have filed 2 complaints about PrimeLine Capital since 2023, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since May 2023
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 8, 2025
PrimeLine Capital complaints by month
The busiest month was May 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How PrimeLine Capital answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top PrimeLine Capital problems
PrimeLine Capital compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | PrimeLine CapitalMortgages | - | 0 | - |
Compare side by side: PrimeLine Capital vs Midwest Loan Services · PrimeLine Capital vs Truhome Solutions · PrimeLine Capital vs NEXA Mortgage · PrimeLine Capital vs Hilltop
What people say about PrimeLine Capital
All experiencesNo experiences with PrimeLine Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest PrimeLine Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 8, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Fixed |
| May 15, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about PrimeLine Capital
How many complaints does PrimeLine Capital have?
PrimeLine Capital has 2 complaints on record since May 2023, including 0 in the last 12 months and 0 in the last 30 days.
Does PrimeLine Capital respond to complaints?
Yes. PrimeLine Capital answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with PrimeLine Capital?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1).
Is PrimeLine Capital legit?
PrimeLine Capital is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is PrimeLine Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against PrimeLine Capital?
Complain to PrimeLine Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most PrimeLine Capital complaints come from?
Most come from Delaware (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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